Contractors miss calls because their hands are busy. Every missed call from a homeowner with a leak or a storm-damaged roof can be a job that goes to the competitor who answered. An AI receptionist picks up every call, books the estimate and texts you the details.
What it handles for trades businesses
- 24/7 answering, including nights, weekends and storm surges
- Emergency detection: it can flag urgent words (“flooding”, “no heat”, “sparking”) and transfer immediately
- Estimate and job booking into your calendar or field service software
- Service area and pricing questions (“Do you work in my zip code?”, “Do you charge for estimates?”)
- Call summaries by text so you can call back with context
Questions to ask before buying
- Does it integrate with your field service software (ServiceTitan, Jobber, Housecall Pro), or does it only take messages?
- How does it handle emergencies? Can you set rules for after-hours transfers?
- How is it priced? Storm season can multiply calls. Check our pricing guide for per-minute vs flat-rate trade-offs.
- Can it follow up by text if a caller hangs up?
Options by business size
| Business | Good fit | Starting price (Nov 2026) |
|---|---|---|
| Solo or 1–5 trucks | Rosie, Goodcall, Dialzara | $29–$79/mo |
| Want human backup | Smith.ai | Free tier, Pro from $150/mo |
| Mid-size on ServiceTitan | Trades-specific tools such as Sameday | From about $449/mo |
| Large multi-location | Avoca | Quote only |
Jobber and ServiceTitan also offer their own AI receptionist features for existing customers; check your plan first.
Is it worth it?
If one extra booked job a month covers the subscription, and for most trades it does, the maths is simple. A missed call during peak season can be worth hundreds or thousands in lost revenue.
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Munaza
Founder & Editor, SupportPricing
Munaza runs a digital marketing agency that manages social media and SEO for client brands across multiple platforms. Her work puts her inside SaaS tools every day: she sets up help centers, writes product content and compares software for clients before they buy. She started SupportPricing because customer service software pricing kept changing faster than anyone could track. Every price on this site comes from the vendor’s own pricing page and carries the date she checked it.